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Introducing Moment's AI-Powered Content Moderation cover image

Introducing Moment's AI-Powered Content Moderation

Ensuring a Safer and More Enjoyable Community

At Moment, we're dedicated to cultivating a safe and welcoming space for our users to connect and share their unique experiences. We understand that maintaining a respectful and appropriate environment is vital for any social platform. That's why we're excited to introduce our latest enhancement - the Moderation Reviewer, a Machine Learning model designed to elevate your overall experience on our platform.

The Challenge: A Safer Community

As Moment continues to grow, we've encountered challenges with some users posting content that may be inappropriate or offensive. This includes NSFW material, gibberish, and even potentially harmful links. Such content can negatively impact the user experience, making it uncomfortable for others who genuinely seek to connect over shared interests and events.

The Solution: AI-powered Moment Moderator

To effectively combat this issue, we've seamlessly integrated a sophisticated AI system into our platform - the Moment Moderator. This AI-powered system meticulously examines moments posted by users and assesses them against predefined criteria for appropriateness. If a moment is flagged as objectionable or goes against our values, it will be placed under review and await Human Verification.

Human Verification: Working Together for a Safer Environment

We firmly believe in a collective effort to foster a safer community. Our human moderators carefully review flagged moments to ensure fair judgment and accuracy. This way, we strike the right balance between respecting user freedom of expression and upholding our community's high standards.

We Need Your Help: Flag Inappropriate Content

The effectiveness of our ML model depends on your participation. If you come across any moment that you find inappropriate or questionable, please take a moment to flag it. By flagging such content, you play a crucial role in educating our AI, making it smarter and more efficient at identifying unsuitable material.

False Positives: A Learning Phase

As we embark on this journey, we acknowledge that, in the early stages, our Moderation Reviewer might occasionally flag moments that don't contain any inappropriate content. We assure you that these instances will be very few and temporary, helping us refine the model's accuracy over time.

Rest Assured

We want to emphasize that, for moments that don't contain any inappropriate content, the review process will be swift, and they will be promptly shared with the community. Our goal is to make sure you can enjoy the Moment app without any unnecessary delays.

Looking Ahead

We are thrilled to take this stride towards a safer, more enjoyable community for all our users. The introduction of the Moment Moderator is just the beginning of our commitment to continuously improving the Moment experience.

Thank you for being an integral part of our community and working together with us to create an enriching environment for everyone.

Happy moments and happy sharing!

Team Moment Team Moment
Sept. 7, 2023


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